Privacy Policy

At House of Mălin we respect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website houseofmalin.co.uk.

Please read this privacy policy carefully.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

We need to process your personal information to run our business and provide you with our services. By accepting our terms you are confirming that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, please do not use our services.

What data do we collect and How?
We collect personal information that you provide us including your name, email, phone number and/or address which you submit to us either through the Contact Us enquiries page on the website, or directly in email correspondence.

We may collect personal information directly from you :

In the questionnaire or design brief stages referring to your style, interests or hobbies.
when you sign up for our newsletter
when leaving a comment on a blog post or giving a testimonial
when you use or view our website via your browser’s cookies. (Please refer to our Cookie Policy below).

The Personal Information you provide to us is only used to help us communicate with you and respond to questions. We do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties. If you sign up to be notified on new blog posts, or our newsletter we have to share Personal Information with vendors of the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

We use Non-Personal Information to help us improve the Service and customise the user experience. We also aggregate Non-Personal Information to track trends and analyse use patterns on the Site.

How do we store your data?

Information is held in both electronic and paper format.

Electronic data is held on an electronic database, mood board and space planning applications, CAD software, as well as microsoft word, excel, powerpoint. All electronic equipment is password protected.

Paper based notes, drawings, sketches are kept in a client file stored in a secured locked cabinet.

Our Company securely stores your comment data on our main SQL server maintained and secured by our hosting company. This information is retained indefinitely to ensure comments can still be displayed appropriately on the site.

All email communication is conducted via an email client held on a secure computer with a username and password, and is encrypted to protect against theft. Details are held for a maximum of three years or until business is concluded and details are no longer required.

What we do with data

We collect data to allow us to correspond with you and to carry our our interiors design or home editing services.

Design data from questionnaires and the design brief are used to develop concepts and mood boards.

Data collected as part of an opt in will be used to add you to the mailing list for communication from House of Mălin only.

Data may be shared with associated third party trades/suppliers in conjunction with carrying out our interior design work. We attempt to minimise the amount of information that is disclosed.

Marketing
When contacting us or leaving a comment, you may opt-in to receiving updates on new posts on our blog. If you have agreed to receive these updates, you may always opt out at a later date using the links provided in the emails or by contacting us.

Cookie Policy
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?
We use Google Analytics to allow tracking technologies and remarketing services on the website through the use of cookies to analyse and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.

Privacy policies of other websites
The House of Mălin website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: studio@houseofmalin.co.uk